Introducing E-maintenance 2.0

Abdessamad MOUZOUNE, Saoudi TAIBI

Abstract


While research literature is still debating e-maintenance definition, a new reality is emerging in business world confirming enterprise 2.0 model. Executives are more and more forced to stop running against current trend towards social media and instead envisage harnessing its power within the enterprise. Maintenance can’t be an exception for long and has  to take advantage of new opportunities created by social technological innovations . In this  paper a combination of pure « e » perspective and   « 2.0 » perspective is proposed to avoid a lock-in and allow continuous evolution of e-maintenance within the new context of business: A combination of data centric models and people oriented applications to form a collaborative environment  in order to conceive and achieve global goals of maintenance . New challenges are also to be expected as to the efficient integration of enterprise 2.0 tools within current e-maintenance platforms and further research work is still to be done in this area.


Keywords


E-enterprise; E-maintenance; Enterprise 2.0; E-maintenance 2.0

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ISSN: 1694-2507 (Print)

ISSN: 1694-2108 (Online)